How to buy through DigiiStore
We’re a bit different over here at DigiiStore; our aim is to make gifting and purchasing online flexible, personal and above all, straightforward.
There are a couple of ways to buy products on DigiiStore:
- Digital Gifting
- Digital Downloads
Here’s how they all work:
Choose your brand e-voucher from top UK businesses, stores, restaurants & experiences.
Add money to your card. If you’re buying for a gift, pop in the recipient’s email with a personalised message & schedule it to be sent.
If you choose to gift a DigiiStore e-voucher, this can be used by the recipient against any product on the DigiiStore website.
Quick, easy and effective. You’re a great gift giver.
Browse through our extensive list of PC games, or buy in-game credits. Simply pick the game or credit you’d like, enter your email at checkout & we’ll email you a code to redeem.
Please follow the instructions given in the email as some games will require you to download through specific services. If you’re buying the game as a gift for someone, simply email the code to them & they’ll be able to download at their leisure.
You’re all done, get gaming.
Check out some of our frequently asked questions and see if we can help you here.
How can I contact you?
You can contact us by phone, email or web chat. Our phone & web chat opening times are as follows:
Monday to Friday : 9am – 5pm
Telephone : 01799 243020
Email : email@example.com
Do I have to register to use DigiiStore?
To make a purchase, you must have an account with DigiiStore. This can be done at any time before a purchase is made, including at the checkout. When you register with us, you are also eligible for DigiiPoints, which can be redeemed for money off future purchases.
Are there delivery charges?
Our Greeting Cards are sent via post and so a delivery charge of £1.99 will apply.
What if I haven’t received my order?
For digital codes or e-vouchers, you can expect to receive this in either your inbox or the inbox of your recipient immediately after payment has been accepted, or at the time you scheduled the voucher to be sent.
If you have ordered a Digii Gift Card, please refer to the delivery information you made when you placed your order.
If for any reason you have not received your order within two working days, please contact us.
What is your refund policy?
Unfortunately, we cannot offer refunds on any of our e-vouchers. Learn more by reading our Terms & Conditions.
When do the e-voucher codes expire?
All e-voucher codes will expire two years after they are purchased, unless stated otherwise.
Which payment methods do you accept?
We accept payment by most debit and credit cards.
Can I buy codes in bulk for my company?
Yes, we offer bulk e-vouchers for company rewards and gifts. Find out more on our corporate page.